Service Promise

Services – At a Glance

Routine servicing of all Kia vehicles

Kia vehicle warranty and recall work
 
Automatic Visual Safety Reports (VSR) on Kia vehicles on entry to the workshop
 
Mechanical repairs

Replacement of wear and tear parts
 
Sales of Genuine Parts and Accessories
 
Provision of body repairs

Replacement tyres, wheel balancing and alignment
 
Air conditioning servicing and recharging

Courtesy Car - (subject to availability and prior booking)

While-you-Wait Servicing - Should you wish to wait for your service, we will do our best to make your vehicle our priority in the workshop (subject to availability) to reduce your wait time to a minimum

Option to spread your service costs via monthly payments

We promise:-

All your aftersales requirements can be met

An aftersales appointment within five days
 
When booking, we will ensure that as much information is recorded as possible so we can best prepare for your appointment

When booking, we will offer you alternative transport
 
We will provide same-day diagnosis for warranty work
 
We will keep you informed of your vehicle’s progress through the workshop
 
We will seek your authorisation for any additional work which may be required
 
We will do our very best to ensure that work on your vehicle is completed on the same day, or at the very most, the day after

A complimentary wash for service vehicles
 
You will be charged a competitive and fair rate for the work undertaken

There will be no hidden charges
 
We will contact you after your visit to ensure that your aftersales experience met all your expectations

We promise our staff will:-

Provide a friendly and efficient service
 
Provide a prompt and informative response
 
Address all issues you raise

Be willing to undertake all work requested

Provide a consistently high quality of work

We are so confident in the ability of all our staff, that you will know the service advisor by name